Buying second-hand clothes online: what to check
An attractive photo is only the starting point. Understand the condition, measurements and terms before deciding to buy.
By the Kiim team
Check photos and ask for measurements
Inspect the front, back, label and areas of wear. Ask for close-ups or additional photos when details are unclear. Compare actual measurements with a garment that fits you rather than relying on the printed size alone.
For shoes, ask about insole length and sole wear. For bags, examine corners, handles, lining and fasteners. A brand named in a listing is not proof of authenticity.
Clarify the agreement before meeting
Confirm the item, price, included accessories and handover arrangements. Keep a record in Kiim. Choose a public meeting place and inspect the item against its description.
Agree on payment without giving in to pressure. Check the item carefully even when the seller has provided detailed photos.
Stop if something feels wrong
Never share passwords or login codes. Be wary of urgent requests and unfamiliar links from buyers or sellers.
If the item differs from its description, document the difference and contact the seller. Stop suspicious transactions and use Kiim’s reporting and support options.